RETAIL SALES AND OPERATIONS COORDINATOR

Job description

Hour Passion & Prestige Sales & Operations Coordinator ensures seamless communication within retail teams, analyzes performance metrics, and identifies growth opportunities in the Canadian market. They lead the Store Management team to meet sales targets and maintain brand consistency.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid Vacations
• Paid sick days

Responsibilities include:

Hour Passion:

• Strategy Development: Creating sales and operations strategies for maximizing growth potential.
• Financial Management: Reviewing P&L statements, developing budgets and forecasts, and providing financial reports.
• Talent Management: Collaborating with HR and Store Management teams on talent selection, retention, and succession planning.
• Coaching & Training: Mentoring Store Management on KPIs and maintaining an accountability culture.
• Inventory Management: Reviewing inventory levels, resolving discrepancies, and ensuring compliance with visual/merchandising directives.
• Customer Service: Resolving escalated issues and scheduling repair work orders.
• Project Management: Setting up new IOs for retail projects and analyzing spending reports.

Prestige Brand:

• Processing orders for Prestige brands for Canadian retailers.
• Managing SKU system set up and availability communication.
• Preparing PO and ship notes to receive all POS inventory to ensure SAP accuracy.
• Analyzing inventory and shippables.
• Preparing purchase orders for all marketing vendors and expenses.
• Maintaining the Canadian marketing budget for prestige brands on a regular basis and keeping track of all spending.
• Coordinating co-op advertising documentation for processing.
• Coordinating marketing materials and products for events.