Brand Manager
The company
As Brand Manager, you will be responsible for all aspects of Tissot operations both in UK and Ireland within retail, wholesale, Marketing, PR and Customer Care. You will also work closely with Finance, Controlling, Legal, HR, Logistics and IT Departments to ensure the brand exposure is well protected and managed within the UK market.
You will lead the Tissot team to ensure successful implementation of the brand strategy and fostering a collaborative and innovative environment. Brand Manager is a key leadership role responsible for supervision of agreed objectives and plans, driving the team to achieve high standard of deliverables.
Job description
Key Responsibilities: Reporting to the Tissot Vice President and the Country Manager, this exciting opportunity will require successful delivery of the following duties and responsibilities:
• Lead the day-to-day activities and operations of the brand in the UK.
• Manage budget and P/L of the brand in the market.
• Develop annual business plans.
• Prepare and submit the Brand’s management reports.
• Derive Sales/Marketing and Communication plans with the alignment of the Brand’s marketing concept for the UK.
• Suggest and execute the distribution policy for the country in line with SG and Brand HQ overall distribution policy and the legal document requirement.
• Manage relationships with retailers.
• Responsible for the execution and delivery of payment terms/accounts receivable in line with the SG policy for the UK.
• Responsible for the purchase from Switzerland and the control of inventory levels (qualitative/quantitative) in line with SG policy for the country.
• Develop new distribution opportunities including completion of tenders and internal SG documents to acquire appropriate funding within SIS and corporate retail.
• Drive and seek continuous improvement on product sales.
• Implement corporate and international procedures (sales techniques, security etc.).
• Oversee people management aspect including recruitment, training, coaching and guiding the team to ensure Tissot sales techniques and standards are delivered.
• Partner with local HR to develop people enabling strategy in line with the business objectives.
• Ensure seamless, effective and regular communication with the Country Manager, Brand Vice President and Headquarters.
• Provide recommendations and consult with the Brand HQ regarding overall product, communication and distribution strategies and keeping Country Manager informed.
• Inform the Country Manager and HQ of any extraordinary, irregular points or elements within your field of responsibility.
• Establish Sales/Expense budgets for the division, ensuring they are in line with SG policy for the UK, and budget limits are respected.
• Supervise and manage the merchandising of customers in line with the marketing policy of Brand HQ.
• Assist CS to achieve the expected level of service as outlined by Brand HQ.
• Ensure the Customer Care team is delivering excellent service by achieving set KPIs.
Profile
Key skills:
• Proven and demonstrable sales management experience for both retail and wholesale, ideally within watches and jewellery.
• People management experience, able to motivate and manage teams to deliver successful sales and excellent levels of customer service.
• Innovative individual with strong sales and marketing experience.
• Strong negotiation and entrepreneurial skills.
• Economic awareness with a strong business acumen.
• Excellent presentation and communication skills.
• Proficiency in MS Office, SAP, CBR and Power BI, will be of advantage.