Assistant Boutique Manager

The company

About Longines

Longines is a high-end Swiss watch brand, part of the Swatch Group, the world's leading manufacturer of watch products.
Founded in 1832, Longines embodies elegance, tradition and precision in every one of its timepieces. Drawing on its historic expertise, it is distinguished by its commitment to innovation and technical excellence. A renowned partner in the fields of sport and the art of living, Longines shines internationally, offering elegant, timeless creations to a discerning clientele in over 140 countries.

Job description

The role

With the expansion of our Retail network and the opening of our new boutique in Brussels, Longines is looking for a motivated Assistant Boutique Manager (M/F/X) to strengthen its team at its new boutique in the heart of Brussels.

Join a dynamic brand embodying the values of excellence, elegance and tradition, within an international group.

Pursuing your career in luxury watchmaking means benefiting from technical and personal training, designed to help you develop and strengthen your ability to offer excellent service to our customers.

 

Your responsabilities

  • You support the Boutique Manager in achieving commercial and operational objectives, actively contributing to the achievement and surpassing of expected results.
  • You support the team in building customer loyalty, developing their skills and creating an exceptional customer experience.
  • You participate in the organization and management of the store's daily activities, ensuring smooth operations and proper inventory management (replenishment, transfers, stocktaking).
  • You play a key role in leading and motivating the team, organizing regular briefings to align objectives, share strategies, and celebrate collective successes.
  • You ensure the implementation of the brand's visual and merchandising guidelines, to maintain an inspiring sales environment in line with company standards.
  • You support the Boutique Manager in monitoring team performance, taking part in appraisals and helping to draw up individual development plans.
  • You ensure smooth and efficient communication between the Boutique and the Head Office (HQ), as well as with other departments, to guarantee the alignment of objectives and actions.
  • You act as an ambassador for the brand, embodying its values and image with the team and customers.

 

Profile

Your profile

  • You have a sales background or equivalent, with several years' experience in a boutique, ideally in the luxury goods or watchmaking sector.
  • You have already held a position with managerial responsibilities, where you have demonstrated your ability to lead and motivate a team.
  • You are at ease with customer relations and know how to create lasting connections thanks to your warm, personalized approach.
  • You are familiar with the local market and ideally have a solid network of customer or partner contacts.
  • You have excellent communication and collaboration skills, enabling you to unite the team and maintain a positive, dynamic working environment.
  • You are organized and have strong planning skills to effectively manage store priorities.
  • You demonstrate an entrepreneurial spirit, approaching challenges with proactivity, creativity and a constant drive for improvement.
  • You are able to work independently while collaborating effectively with the Boutique Manager and the team.
  • You have a keen sense of customer service and are passionate about customer satisfaction and experience.

 

Our offer :

 We are offering you the opportunity to join Longines, a brand renowned for its excellence and elegance, where you will benefit from:

  • A full-time, permanent contract (38.5 hours) offering stability and daily challenges.
  • An attractive package including attractive extra-legal benefits :
    • Hospital insurance
    • Meal vouchers
    • Ecocheques
  • Opportunities to develop within an international company and a world-renowned group, The Swatch Group.
  • Training related to your function and your professional and personal development.
  • Elegant brand uniforms, for a flawless look in all circumstances.

Professional requirements

  • You have a sales background or equivalent experience, with several years' experience in a boutique, ideally in the luxury goods or watchmaking sector.

Languages

  • You have a perfect knowledge of French and English, and knowledge of another language is an additional asset.