Sales Associate

Job description

The role

With the expansion of our Retail network and the opening of our new boutique in Brussels, Longines is looking for a motivated Sale Associate (H/F/X) to strengthen its team at its new boutique in the heart of Brussels.

Join a dynamic brand embodying the values of excellence, elegance and tradition, within an international group.

Pursuing your career in luxury watchmaking means benefiting from technical and personal training, designed to help you develop and strengthen your ability to offer excellent service to our customers.

Your responsibilities

• Customer advice: As a Sales Associate (M/F/X), you will welcome and inform customers about our world and our various products and services, offering a complete and memorable experience. You will provide exceptional customer service at every opportunity, whether by mail, telephone or in person in the store. You are a true chameleon, adapting easily to each customer's culture and customs.
• Sales development: Achieve and exceed sales targets by leveraging your training and product knowledge.
• You ensure continuous training in new products and their specific features.
• Maintain an inspiring store environment that encourages purchases, and aim for an optimal customer experience.
• Customer needs analysis and loyalty: You identify the needs of each customer and draw up a file to better meet their expectations, both in the short and long term.
• Store enhancement: You contribute to the commercial attractiveness of the boutique in a luxury universe by ensuring the interior and exterior cleanliness of the premises. You ensure impeccable presentation of yourself and your products, in line with brand standards.
• Administrative follow-up: You are responsible for administrative follow-up, including day-to-day CRM and inventory management, as well as product integration.