Sales Associate

The company

Swatch Group is a Swiss diversified multinational company, active in the manufacture and sale of finished watches, jewelry, watch movements and components. It is the world’s largest watchmaking group and supplies nearly all the components required for the watches sold by its eighteen individual brands (Swatch, Omega, Longines, Rado, Tissot, etc.) and the multi-brand retail companies Tourbillon and Hour Passion. Swatch Group is a key player in the manufacture and sale of electronic systems used in watchmaking and other industries. It is also a leader in the field of sports event timing.

With the expansion of our retail network and the opening of our new store in Bruges, we are looking for our future Sales Associate.

Job description

Your mission

As the brand's first ambassador, you will embody the Swatch/Flik-Flak values and guarantee the highest standards of welcome and customer experience.

Your responsibilities

  • Advice on and sale of products presented in the shop
  • Welcoming customers
  • Customer acquisition and loyalty
  • Advising customers and helping them with their choices
  • Replenishing and storing products
  • Active participation in team meetings

  • Cleaning and tidying the Store if needed

  • Assisting colleagues during sales (service, gift-wrapping, etc.)
  • Contribute to the achievement of shop objectives
  • Compliance with rules and regulations (Dresscode, etc.)

Reporting process:

N + 1: Assistant Store Manager

N + 2: Store Manager

Continuous learning :

  • Maintain and improve own knowledge of products and techniques,
  • Participation in training sessions,
  • Sharing knowledge and experience with colleagues.

Job type : Part time, permanent contract

Salary: An attractive salary package including extra-legal benefits

  • Hospital insurance
  • Meal vouchers
  • Ecocheques
  • Mobility or bike travel reimbursements

Working hours :

  • Available on weekends
  • Daytime work
  • Evening work
  • Work on public holidays

Additional compensation :

  • 13th month
  • Commissions

Profile

  • Commercial and customer-oriented: As a Sales Associate (M/F/X), you are sales-oriented and always place the customer at the center of your priorities, in order to respond effectively to their needs and build a lasting business relationship.
  • Team spirit and versatility: You thrive in a team, take initiative and demonstrate a versatile attitude.
  • Enthusiasm and enjoy working with watches
  • Communication skills: You communicate easily with customers and colleagues. Being present at events appeals to you and will enable you to develop your network of new customers.

 

Professional requirements

Generic skills applicable to all Swatch Group Benelux staff:

  • Flexibility
  • Customer-oriented
  • Results-oriented
  • Willingness to learn and develop
  • Ability to manage and cope with emotions
  • Thinking and reasoning skills
  • Structured

 

Languages

  • Fluent in Dutch and English, both spoken and written; any other language is an asset.