Boutique Manager

About the Brand

Breguet, at the crossroads of culture and innovation since 1775.

Combining a proud historical and cultural heritage with avant-garde technology, Breguet has consistently inspired fascination through its capacity for innovation. Today, Breguet perpetuates the exceptional heritage bequeathed by its founder and continues to create fascinating timepieces that combine technical complications with pure, refined aesthetics.

Breguet is currently recruiting a Boutique Manager for Singapore.

The main responsibility of the Boutique Manager is to drive continuous growth of the boutique performance and key results. The Boutique Manager is fully responsible for the management and performance of the store and is a key contributor in seeking new business opportunities. The Boutique Manager is expected to act as an entrepreneur. She / he commits, dedicates and takes proactive and strategic actions towards their responsibilities and duties. Thanks to strong managerial, interpersonal, and technical skills as well as an entrepreneurial mindset, the Boutique Manager is accountable for meeting sales objectives, building long-lasting and loyal client relationships and assembling and leading a top-notch boutique team.

Key Responsibilities

Team Leadership
o Lead the Boutique team by explicitly communicating objectives, responsibilities, results, brand standards and procedures. Assign tasks, track and communicate
o Ensure coaching of each boutique team member and collective objectives, via (but not limited to) team meetings, on the job trainings, appraisals, anticipation of training needs, distribution of tasks, and feedback on expectations
o Plan to assemble the top-notch team. Source potential candidates, recruit, on-board and train new staff as a part of the Breguet family from day
o Monitor staff appearances and behavior, in line with company policy and boutique guidelines

Sales and Business Development
o Exceed boutique targets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
o Generate the interest of target prospects and convert to boutique customers. Develop specific programs to acquire new high potential customers. Manage clients’ lifecycles.
o Maintain on-going relationships with clients as a part of the Breguet family. Ensure special attention to existing and new VIP customers to maintain their loyalty.
o Identify opportunities and propose clienteling strategies using CRM. Obtain, input, update client information and track clienteling tasks of Sales Associates.

Boutique Operations
o Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines
o Comply with Group and Brand (Retail Manual) procedures. Identify issues and propose different solutions so that store operations run flawlessly at all times.
o Assure the security and proper maintenance of stock timepieces

Preferred Profile

  • 5-7 years of team management experience, preferably within the retail or luxury industry.
  • Collaborative approach with the ability to foster teamwork and a "can do" attitude
  • Intellectual curiosity and a passion for learning
  • Excellent presentation and interpersonal skills
  • Comfortable using Excel, Word, SAP

Languages

  • English and a local language

Interested?

We look forward to your application with your CV and expectations today.