Tissot Assistant Boutique Manager | Collins St
About Tissot
Since 1853, Tissot has been at the heart of Swiss watchmaking. Our dedication to craftsmanship and quality is matched only by our passion for performance and precision. Over the years, our pioneering products such as the legendary Tissot T-Touch have made headlines as well as history. The ground-breaking Tissot T-Touch Connect Solar uses sustainable solar energy and connected technology that guarantees privacy. It confirms our long-held reputation as innovators by tradition.
Our passion for sport is unrivalled and our timing systems are tried, tested and trusted by a range of professional sports and athletes. In basketball the NBA and FIBA, in cycling the Tour de France, Giro d’Italia and La Vuelta and in motorsports MotoGPTM are just some of the names that rely on Tissot as their Official Timekeeper. We provide innovative and traditional watches for our customers who appreciate our commitment to quality, authenticity, and excellence.
The Role
We are looking for an Assistant Boutique Manager to join our new team in Collins Street. This position is responsible for assisting the Boutique Manager in the areas of sales, management, operations, customer service and team leadership. We are seeking an individual who strives to lead by example, have the ability to motivate the team and provide clients with a quality customer service experience.
Key Responsibilities
- Support the Boutique Manager with operational tasks including rostering, general administration, staff training, inventory planning and problem solving.
- Motivate staff to optimise performance and strive to achieve monthly sales targets
- Ensure company policies and procedures are being upheld
- Ensure all staffing, escalations and operational issues are handled correctly
- Support Boutique Manager in implementing sales training and E-learning training
- Assist with daily and monthly reporting and inventory management
- Ensure the highest levels of customer service is being upheld
Skills and Experience
- Tertiary qualifications in Business administration preferred
- Minimum 5 years retail experience in the high-range product or luxury sector preferred
- Highly developed and proven customer service Skills
- Proven staffing management experience
- Computer literacy skills: Word, Excel;
- Excellent organisational skills
- Excellent oral and written communication skills
- Numerical and financial skills
- Strong analytical and problem solving skills
- Effective time management skills
- Team player
- Energy, drive and enthusiasm
- Full time availability
How to Apply
Click APPLY to submit your application.