Retail Manager
The company
Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.
Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak.
The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries. We are looking for highly motivated, dynamic and forward thinking individuals to join our team. If you are interested in a career with Swatch Group, please do get in touch with us.
Job description
What You'll Do:
- Lead and inspire a team of passionate retail professionals.
- Optimize store operations for efficiency and profitability.
- Drive exceptional customer service through strategic planning and training.
- Analyse performance metrics and provide actionable insights to improve operations.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Foster a collaborative and positive work culture where every team member feels valued.
Profile
What We’re Looking For:
- Proven experience in retail management or operations.
- Strong leadership skills with a track record of team success.
- Analytical mindset with the ability to make data-driven decisions.
- A passion for creating exceptional customer experiences.
- Excellent communication and problem-solving abilities.
- Ability to thrive in a dynamic, fast-paced environment.
Professional requirements
- Diploma in any relevant studies
- Proficiency in Microsoft Office
- Good analytical skills