Sales Associate / Keyholder
The company
Swatch Group is an international group active in the design, manufacture and sale of finished watches, jewelry, watch movements and components.
Swatch Group supplies nearly all components required by its 17 watch brands, and Swatch Group companies supply movements and components to third-party watchmakers in Switzerland and around the world. Please be sure to visit our brands' websites to learn more about their fantastic products.
Swatch Group is also a key player in the manufacture and sale of electronic systems used in watchmaking and other industries.
Job description
Responsibilities:
• Provide a unique and special experience to all clients
• Meet and exceed sales goals
• Develop potential clients through both clientelling and networking efforts
• Maintain and grow existing clients; keep records of milestones and client’s tastes and goals for future purchases
• Assist team members in sales process as per established boutique protocols
• Develop existing client base and reach new prospects through networking and outreach
• Provide superior after-sale service to all clients
• Provide the highest level of client service through personalized contact in product maintenance
Profile
The key objective of this position is to reach and surpass the sales goals. The Sales Associate / Keyholder will provide outstanding customer experience to reflect the Swatch Group image through the selling of unique watches. Sales Associate / Keyholder will be expected to build and develop strong relationships with clients and meet new prospects leads through networking efforts.
Professional requirements
• Strong luxury retail jewelry and time piece experience
• Strong organizational and interpersonal skills
• Outstanding customer service skills
• Ability to work as a team player
• Clientele building skills
• Basic computer literacy
• Flexible to retail working hours
• Foreign languages a plus
Contact
Paula Mahecha
Human Resources Generalist