Sales Consultant

The company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak.

The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries. We are looking for highly motivated, dynamic and forward thinking individuals to join our team. If you are interested in a career with Swatch Group, please do get in touch with us.

Job description

About the role

We are seeking an enthusiastic Sales Consultant to join the brand Omega. In this full-time position, you will be responsible for providing excellent customer service and create a mesmerizing memory with our customers in their journey with Omega.

What you'll be doing

  • Greet and engage with customers in a friendly and approachable manner
  • Demonstrate a deep understanding of our watch brands and their unique features
  • Guide customers through the selection process to help them find the perfect timepiece
  • Process sales transactions accurately and efficiently
  • Maintain the store's visual merchandising and ensure it remains clean and inviting
  • Collaborate with the store manager to achieve and exceed sales targets
  • Participate in product training to continuously develop your product knowledge

Profile

  • Previous experience in retail sales, preferably in the luxury goods or fashion industry
  • Excellent customer service skills with the ability to provide a personalised shopping experience
  • Excellent communication and interpersonal skills
  • A passion for watches and the ability to learn about our premium brands
  • A positive, enthusiastic, and professional attitude

Professional requirements

 

  • SPM/Certificate/Diploma holders or related qualification.
  • Computer literate